Privacy and Data Protection Policy

Last Update: 12/12/2018

Privacy Policy, in compliance with the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016.

Who is responsible?

  • Name: inviTRA
  • Corporate name: DCIP CONSULTING SOLUTIONS, S.L.
  • VAT Number: B53853461
  • Registered address: C/ Professor Beltrán Báguena, 5, Planta 7, Oficina 9, 46009 València
  • Registry: Registro Mercantil de Alicante, Tomo 2763, Folio 110, Libro 0, Sección 8, Hoja A 82733, Inscripción o anotación 3
  • Phone: +34 963 498 949
  • Email: info@invitra.com

How do we collect data?

Accessing and reading all posts and forum messages of this Website is free and does not require Users to sign up or provide personal data. We collect and store data through cookies in order to be able to provide the services needed to develop the company’s activity. Find more information here: https://www.invitra.com/cookies-policy/

Getting involved in the forums or requesting an individual fertility report is optional and voluntary. In both cases, we require you to fill out a form.

Forum and comment registration form

You can find it here: https://www.invitra.com/register/

Completing this form is optional and is required only to participate in the forums, post questions to our doctors or post comments on articles. To do this, we ask for an email, nickname, country of residence, and place of residence.

Individual fertility report form

You can find it here: https://www.invitra.com/calculator/

Completing this form is optional and should be completed only if the User wishes to get individualized information on a particular fertility treatment. This tool generates a series of tips and detailed information about nearby licensed fertility clinics.

To get a report, we ask for your age, gender, name, email, phone, country, province or State, Skype account, treatment you are interested in, and the date you wish to get started.

Why do we collect data? Is it disclosed to third parties?

As explained above, reading articles or messages on the forums is accessible and free for everybody: no registration is required. Thus, we don’t collect data or disclose anything to third parties for this to be possible. The purpose of using cookies is explained here: https://www.invitra.com/cookies-policy/

Only if you wish to get involved in a particular forum or get an individual fertility report, you will be required to provide some personal data. Depending on the form you wish to submit, the data will be collected for different purposes:

Forum and comment registration form

We use this data to allow you to sign in (https://www.invitra.com/login/) and be able to get involved in our forums and other areas available for discussion.

This service, as well as other services at the disposal of users on this Website, has no charge for our readers.

We do not disclose or transfer this information to unless so required by a legal authority.

This data is not sold to or used by third parties for commercial purposes.

Individual fertility report form

If you request an individual fertility report (https://www.invitra.com/calculator/), we will use your data to provide you with detailed information and help at no charge on the treatments you choose, as well as a list of clinics in your area, along with an analysis based on our quality criteria. Moreover, fertility reports contain some tips and common questions raised by users before visiting a fertility clinic for the first time.

In that case, and only after having received the appropriate authorization from you, your data will be disclosed to the medical providers that will inform you on a particular medical treatment for the treatment(s) you choose, as well as the third parties required to meet with the legal obligations associated.

The function of DCIP CONSULTING SOLUTIONS, S.L (inviTRA) is to inform users at no charge based on the preferences provided by them when submitting this form. By no means will the information provided by inviTRA replace your visit to the doctor. We don’t offer payable services or are a fertility clinic. This service works as an informative tool to help users freely, and does not imply any type of contractual commitment in any way.

The experience of our readers is a key factor when selecting the clinics we recommend as well as to keep of rigorous quality commitment. For this reason, we might contact you during our quality surveys. Your own experience matters to us, and we want it to be part of our statistics so you can contribute to this project to some extent.

The medical provider can use these data to contact you with the sole purpose of informing you on the fertility treatment options you choose through the infertility report tool, or to schedule an initial visit if you wish to. Also, and for statistical purposes, the medical provider can inform DCIP CONSULTING SOLUTIONS, S.L. about the hiring, if any, of the corresponding clinical services requested through the form you submitted, as well as other services (date of hiring, services hired, and service end date).

Legitimate interest

We collect data in order for the user to be able to sign up to our portal by providing his or her consent to this action.

What are your rights?

If you have any questions on whether we are managing your data or not, do not hesitate to contact us to get a confirmation.

Users whose data are being used, as specified in the General Data Protection Regulation and following the current legal framework, can exercise their following rights free of charge:

  • Right to access their data and verify the lawfulness of its use
  • Right of rectification or erasure
  • Right to restriction of processing
  • Right to data portability
  • Right to object their data being used for such purposes

Also, we inform you that you have, where appropriate, the right to withdraw, at any moment, the consent provided for particular purposes, without affecting the rightfulness of the treatment, based on the consent provided prior to its withdrawal.

You can exercise any of these rights by submitting a communication in writing, duly signed, with a PDF file that you can download here: https://www.invitra.com/wp-content/uploads/2018/09/formgdpr-dcip-eng.pdf Also, we require a copy of your national ID card. All this must be submitted to DCIP CONSULTING SOLUTIONS, S.L., C/ Professor Beltrán Báguena, 5 Planta 7, Oficina 9, 46009 Valencia, Spain, or by sending an email to info@invitra.com

To be assisted more quickly, you can contact us through our email info@invitra.com or via phone using any of the options you will find in out Contact Us page, and we will try to solve your problem as soon as possible.

Control authority

We work hard to store your data under maximum safety conditions and to meet our privacy policy strictly. If, after contacting us, you consider that your data protection rights are being violated, you can file a claim to the Spanish Data Protection Agency (www.agpd.es).

For how long can data be kept?

The data of users whose data are being handled can be kept indefinitely as long as they do not exercise their rights of erasure or to object their data, without prejudice to be used in the future for historical records or statistical control purposes.

Security of processing

Your data are controlled by professionals and staff that have been duly informed about the importance of your privacy rights. Each one of them has signed an agreement and contracts to put it on record.

DCIP Consulting Solutions, S.L. (inviTRA) is equipped with high-level safety measures and facilities in order to minimize any potential risk of data breach or misuse. Read more: Facilities and IT Security Measures. In spite of this, it is impossible for us to guarantee total impregnability of the security measures adopted and subsequently the violation of data through fraudulent access by third parties.

The User states that he or she has been properly informed about the existing conditions as regards data protection policies by accepting and agreeing to the treatment of his/her personal data by DCIP Consulting Solutions (inviTRA), in the form and for the purposes explained herein.

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