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Privacy and Data Protection Policy

Privacy and Data Protection Policy

Last Update: 03/17/2020

Privacy Policy, in compliance with the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 and the Organic Law 3/2018 on the Protection of Personal Data and guarantee of digital rights of December 5th.

Who is responsible?

  • Name: inviTRA
  • VAT Number: B53853461
  • Registered address: C/ Barraix No 31 46015 Valencia, Spain
  • Registry: Registro Mercantil de Alicante, Tomo 2763, Folio 110, Libro 0, Sección 8, Hoja A 82733, Inscripción o anotación 3
  • Phone: +1 702 605 0513 / +34 963 498 949
  • Email: info@invitra.com

How do we collect data?

Accessing and reading all posts and forum messages of this Website is free and does not require Users to sign up or provide personal data. We collect and store data through cookies in order to be able to provide the services needed to develop the company's activity. Find more information here: https://www.invitra.com/en/cookies-policy/.

Getting involved in the forums or requesting an individual fertility report is optional and voluntary. In both cases, we require you to fill out a form.

Forum and comment registration form

You can find it here: https://www.invitra.com/en/register/.

Completing this form is optional and is required only to participate in the forums, post questions to our doctors or post comments on articles. To do this, we ask for an email, nickname, country of residence, and place of residence.

Individual fertility report form

You can find it here: https://www.invitra.com/en/reports/.

Completing this form is optional and should be completed only if the User wishes to get individualized information on a particular fertility treatment. This tool generates a series of tips and detailed information about nearby licensed fertility clinics.

To get a report, we ask for your age, gender, name, email, phone, country, province or State, treatment you are interested in, and the date you wish to get started.

Why do we collect data? Is it disclosed to third parties?

As explained above, reading articles or messages on the forums is accessible and free for everybody: no registration is required. Thus, we don't collect data or disclose anything to third parties for this to be possible. The purpose of using cookies is explained here: https://www.invitra.com/en/cookies-policy/.

Only if you wish to get involved in a particular forum or get an individual fertility report, you will be required to provide some personal data. Depending on the form you wish to submit, the data will be collected for different purposes:

Forum and comment registration form

We use this data to allow you to log in (https://www.invitra.com/en/wp-login.php) and be able to get involved in our forums and other areas available for discussion.

This service, as well as other services at the disposal of users on this Website, has no charge for our readers.

We do not disclose or transfer this information to unless so required by a legal authority.

This data is not sold to or used by third parties for commercial purposes.

Individual fertility report form

If you request an individual fertility report (https://www.invitra.com/en/reports/), we will use your data to provide you with detailed information and help at no charge on the treatments you choose, as well as a list of clinics, along with an analysis based on our quality criteria. Moreover, fertility reports contain some tips and common questions raised by users before visiting a fertility clinic for the first time.

DCIP CONSULTING SOLUTIONS, S.L (inviTRA) is an informative medical magazine to inform users at no charge based on the preferences provided by them when submitting this form. By no means will the information provided by inviTRA replace your visit to the doctor. We don't offer payable services or are a fertility clinic. This service works as an informative tool to help users freely, and does not imply any type of contractual commitment in any way.

The experience of our readers is a key factor when selecting the clinics we recommend as well as to keep of rigorous quality commitment. For this reason, we might contact you during our quality surveys. Your own experience matters to us, and we want it to be part of our statistics so you can contribute to this project to some extent.

After having received the appropriate authorization from you, your data may be disclosed to the medical providers that will inform you on a particular medical treatment for the treatment(s) you choose, as well as can also be transferred to authorities or third parties necessary to fulfill a legal obligation.

The medical provider can use these data to contact you with the sole purpose of informing you on the treatment options you choose through the personalized report, or to schedule an initial visit if you wish to. Likewise, the medical provider will inform DCIP CONSULTING SOLUTIONS, S.L. about the recommended treatment or if you hire any of the clinical services included in the voucher downloaded or other services (hire date, services included, and end date of the service).

In accordance with the legislation in force in each country, the providers compatible with the treatment selected may be located in different countries in Spain. In this case, the list of countries will be expressly indicated in the form, before filling in your details and subsequently in the personalised report sent by e-mail. Therefore, your data may be transferred to these medical providers located in these countries.

We inform you that in this personalized form we will ask you for personal data considered special category (sex of your partner or related to your health), with the sole purpose of responding to your request for information on the treatment chosen, and it may be necessary to offer these data to the medical providers mentioned.

About the legitimate interest

The processing of personal data is carried out on the following bases:

  • Your request for information.
  • Your free, specific, informed and unequivocal consent, since we inform you of this privacy policy, which after reading it and if you agree, you can accept by ticking the boxes provided for this purpose.

You can change your mind at any time and withdraw your consent.

What are your rights when you provide your data to us?

If you have any questions on whether we are managing your data or not, do not hesitate to contact us to get a confirmation.

Users whose data are being used, as specified in the General Data Protection Regulation and following the current legal framework, can exercise their following rights free of charge:

  • Access
  • Rectification
  • Not to be subject to an automated individual decision-making
  • Object
  • Restriction
  • Data portability
  • Erasure

Also, we inform you that you have, where appropriate, the right to withdraw, at any moment, the consent provided for particular purposes, without affecting the rightfulness of the treatment, based on the consent provided prior to its withdrawal.

These rights may be exercised by written communication. You must complete and sign the corresponding document accompanied by a photocopy of your ID card to DCIP CONSULTING SOLUTIONS, S.L., C/ Barraix No 31, 46015 Valencia, Spain. These are the following document you can download:

To be assisted more quickly, you can contact us through our email info@invitra.com or via phone using any of the options you will find in our contact page https://www.invitra.com/en/contact/, and we will try to solve your problem as soon as possible.

Control authority

We work hard to store your data under maximum safety conditions and to meet our privacy policy strictly. If, after contacting us, you consider that your data protection rights are being violated, you can file a claim to the Spanish Data Protection Agency (www.agpd.es).

For how long can data be kept?

Your personal data will be kept for as long as necessary to fulfill the purpose for which it is collected, to determine any liabilities that may arise from the purpose or while you are not exercising your right of erasure.

What security measures do you apply at the site where you store user data?

Your data are controlled by professionals and staff that have been duly informed about the importance of your privacy rights. Each one of them has signed an agreement and contracts to put it on record.

DCIP Consulting Solutions, S.L. (inviTRA) is equipped with high-level safety measures and facilities in order to minimize any potential risk of data breach or misuse. Read more about Facilities and IT Security Measures (https://www.invitra.com/en/facilities-computer-security/). In spite of this, it is impossible for us to guarantee total impregnability of the security measures adopted and subsequently the violation of data through fraudulent access by third parties.

We inform you of the present privacy policy, which after reading it and agreeing to it, you can accept by ticking the boxes provided for this purpose in all forms on our website. You can change your mind and withdraw your consent at any time.